Territory Sales Manager, SoCal
Company: Fresno First Bank
Location: Los Angeles
Posted on: May 4, 2024
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Job Description:
Description:Who We Are: FFB, a dynamic and acclaimed
single-branch bank born in the heart of Fresno, CA in 2005, is on a
mission to redefine the banking experience. Our commitment to
delivering top-notch banking services has propelled us to the
forefront of the industry, earning us accolades and recognition. At
FFB, we recognize the uniqueness of each individual who walks
through our doors, and our dedicated team strives to craft
personalized banking solutions that cater to their distinct
needs.What sets FFB apart is not just our Fresno roots but the
diverse talents that make up our team, hailing from every corner of
the country. We firmly believe that our people are our greatest
strength, and we're constantly on the lookout for ambitious and
passionate individuals who align with FFB's vision, regardless of
their location.If you're ready to be part of a winning team and
contribute to our ongoing success story, we invite you to apply and
join the FFB family!Recent Achievements Speak Louder Than Words:
2023 - American Banker - "Top 5" Community Bank in the Country #4
2023 - OTCQX - Best 50 Companies #3 2023 - 5-star Rating Bauer
Financial What You Should Expect While Working at FFB:Company
ownership through our Employee Stock Ownership Program (ESOP)A
friendly, close-Knit work culture that encourages growth
Opportunities to Participate in Community Networking Events
Benefits Packageo Medical/Dental/Visiono Life Insuranceo Paid
Vacationo 401(k) Retirement Plano Training & Developmento Tuition
Reimbursemento Employee Assistance Programo Internal Job Posting &
Referral ProgramIdeal Candidate: FFB prides itself on its core
values of Teamwork, Relationship, Authenticity, and Commitment
(TRAC). We expect that our team members will reflect these values
in the workplace in various ways: Teamwork - We collaborate, hold
each other accountable, and win together. Relationship - We are
trustworthy, transparent, and respectful. Authentic - We are
humble, vulnerable, and we speak up. Commitment - We are
owners...Be hungry, responsive, and have a sense of urgency.About
the Position:The Territory Sales Manager is responsible for selling
merchant services products to prospective and existing customers of
FFB Bank. The Territory Sales Manager will prospect their sales
territory to acquire additional merchant services leads. The
Territory Sales Manager will also partner with bank personnel
including commercial lenders, branch managers, personal bankers,
and tellers, in helping to generate and respond to referrals of
merchant services prospects. The Territory Sales Manager will be a
subject matter expert for merchant services and will be responsible
for the servicing/support of our merchant services clients,
including troubleshooting and issue resolution.This position
includes a robust commission structure. Essential Duties:Prospects
for new merchant services accounts and cross-sells additional
banking products. Prepares proposals and performs sales
presentations and product training at client locations.Prepares
client implementation documents. Prepares and maintains client
files.Performs follow up with Merchant Services referrals from bank
employees.Provides telephone support and acts as primary customer
service contact for Merchant Services customers to assist with
general account inquiries, technical support, billing, and any
other special requests.Monitors portfolio reports (low volume, no
activity, inventory record).Acts as liaison to branch staff with
qualifying Merchant services prospects and joins them in sales
activities to generate new business (call blocks, outbound visits,
Bank huddles).Performs pricing review of regional competitors,
maintains prospect database and monthly sales reports tracking
on-going activity. Performs periodic portfolio reviews to identify
revenue opportunities.Participates in bank trainings as required
specific to the merchant services department.Participates in job
specific training and other various Bank training programs, as
necessary.Maintains current knowledge of internal risk controls and
loss prevention, including reporting of suspicious or unusual
customer activity per Bank policy.Demonstrates knowledge of and
adherence to EEO policy; shows respect and sensitivity for cultural
differences; educates others on the value of diversity; promotes
working environment free of harassment of any type; builds a
diverse workforce and supports affirmative action. Assures
compliance with all Bank policies, procedures and processes, and
all applicable state and federal banking laws, rules, and
regulations, and adhere to Bank Secrecy Act (BSA) responsibilities
that are specific to the position.Follows policies and procedures;
complete administrative tasks correctly and on time, including
mandatory Bank Compliance Training; supports the Bank's goals and
values; benefits the bank through outside activities.Treats people
with respect; keep commitments; inspire the trust of others; work
ethically and with integrity; uphold organizational values; accept
responsibility for own actions.Requirements:Associate degree or
higher in Business, Finance, Economics, or another related field
preferred. Minimum 3 years Merchant Services sales experience -
strongly Preferred.Minimum 2 years Business Development/Sales
related experience and/or training preferred. Demonstrated ability
to cross-sell and explain all products and services with confidence
and authority.Ability to work with minimal or no supervision while
performing duties.Exceptional verbal, written and interpersonal
communication skills with the ability to apply common sense to
carry out instructions and instruct others, train personnel, write
reports, correspondence, and procedures, speak clearly to customers
and employees.Ability to deal with complex problems involving
multiple facets and variables in non-standardized
situations.Current California driver's license and a vehicle with
appropriate insurance coverage if required to drive while
performing assigned duties and
responsibilities.PI11223f7588e0-25660-34162016
Keywords: Fresno First Bank, Beverly Hills , Territory Sales Manager, SoCal, Sales , Los Angeles, California
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