Sales Assistant
Company: ZEGNA
Location: Beverly Hills
Posted on: August 4, 2022
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Job Description:
Why Join Us The Ermenegildo Zegna Group is one of Italy's most
famous family driven enterprises and a world leader in luxury
menswear. Founded in 1910, Zegna is deeply grounded in history and
craftsmanship, yet always at the forefront of contemporary
innovation and style. We are pioneers who embrace change, take
ownership of our actions and work to create the world we want. With
over 500 points of sale and 7,000 employees worldwide, we're as
proud of our people as our products and look for others that share
our passion and commitment to excellence and authenticity. YOUR
OPPORTUNITY As a Sales Assistant for Zegna, you will aid in
transforming a customer's store visit into a memorable luxury
shopping experience. As Brand Ambassadors, you help support the
Customer Advisors and help create an atmosphere of passion and
enthusiasm for the Zegna collections. Reporting directly to the
Store Manager, you will support the sales team through retail
operational excellence and aid in ensuring the stores' overall
image. The role stands at the very center of our organization as
they continue to safeguard the growth and longevity of our Brand.
HOW YOU WILL CONTRIBUTE Actively communicate customer, product and
other store information within the store team to ensure customer
and business needs are met. Support selling flow activities by
consistently updating customer profiles, executing gift packages
and aid in the overall preparation for client appointments Create
Calendar for confirmed appointments Support with pulling organizing
product for large scale appointments Ensure POS and Alteration
Stations are stocked organized Consults with Customer Advisors to
discover their needs by exploring customer preferences and
occasions for which the customers are shopping. Utilize company
provided (iPod/iPad) technology to offer a complete and integrated
luxury experience. Take ownership of resolving customer issues or
complaints with empathy, while adhering to Zegna customer service
policies such as alteration, damage, and repair, global return
policies, etc. Drive and perform onsite audits of store physical
inventories Ensure in-store visual merchandising adheres to
Merchandising guidelines Adhere to Zegna store operations and time
and attendance policies and standards. WHO YOU ARE: Is passionate
and open-minded Generates customer delight Proficient with digital
technology Excellent written and verbal communication skills
PDN-9681403b-ecef-4f1a-8090-1420864b9f92
Keywords: ZEGNA, Beverly Hills , Sales Assistant, Sales , Beverly Hills, California
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