GUCCI Client Advisor - Beverly Hills Rodeo Drive
Company: Kering SA
Location: Beverly Hills
Posted on: March 12, 2023
Job Description:
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BEVERLY HILLS time type Full time posted on Posted 2 Days Ago job
requisition id R106132 SummaryIf you are a Dream-maker, this is the
place for you. Together, we'll create the real fabric of Gucci. A
community of people united by the same passion: breaking new ground
in the fashion world and beyond.Job Description Role Mission The
Gucci Client Advisor is responsible for providing our c lients with
exceptional service by meeting their individual needs and
expectations, as well as serving as a "Gucci Ambassador" ,
promoting the philosophy and values of the brand. - Passion for the
brand is conveyed through creating a branded, luxury client
experience. Key Accountabilities
- Consistently achieve or exceed monthly and seasonal individual
and store sales goals, enhancing and developing the business;
- Provide an exceptional customer service experience by exceeding
client expectations, demonstrating an excellent knowledge of the
products as well as Gucci history and heritage in accordance with
the Gucci selling ceremony;
- Drive and exceed individual KPI goals by ensuring the highest
level of c ustomer s ervice and quality of sales;
- Capture meaningful customer data according to the Company tools
(CRM), for the purpose of connecting with the client, building
relationships, and personalizing future client development
opportunities;
- Maintain an active, accurate, neat, and organized client book,
contacting clients regularly and providing appropriate follow-up on
all sales or client requests;
- Ability to discuss with clients and give advice on general
trends in the fashion world and developments in the luxury market,
showing passion for fashion and luxury products;
- Work as a team player and partner with fellow colleagues,
foster open and constructive communication to ensure a consistent
and exceptional experience , and contribute to a positive working
environment;
- Maintain security standards within the store to ensure safety
of customers, colleagues, and merchandise;
- Contribute to upholding the visual display of all products in
accordance with Gucci visual standards;
- M aintain a neat and organized understock and stock room;
- Adhere to Gucci i mage standards and guidelines;
- Follow all company policies and procedures. Key Requirements
- 3+ years of luxury fashion sales experience preferably in a
similar role or customer service setting;
- Proven ability to drive and exceed individual and store results
and build lasting relationships with customers and colleagues;
- Excellent communicat ion skills, both oral and written, and the
ability to handle multiple tasks simultaneously;
- Strong organization and follow-up skills are essential;
- Accuracy and attention to detail;
- Candidate should be team-focused with a desire to collaborate
effectively;
- Ability to work in a fast moving and dynamic environment;
- High flexibility and ability to adapt to different
customers;
- Ability to work a flexible schedule based on business needs
which includes, evenings, weekends, and holidays. Key Pillars for
Ways of Working
- Execute the mission of the role with a Radically Client-Centric
mindset;
- Approach activities and relationships with a methodology that
promotes Flat, Connected and Fast ways of collaborative
working;
- Be Relentlessly Creative and approach challenges with an
innovative mindset;
- Demonstrate that Everyone is an Owner through thoughts,
actions, and behaviors. Key Behaviors to Amplify What We Do Explore
Considerate Thinker
- Sees the big picture and understands how own actions and
decisions impact others and the organization as a whole Solutions
Developer
- Actively scans the environment for new approaches, blending
different ideas to come with creative yet effective solutions
Deliver Accountable Achiever
- Actively gets things done, raising the bar for performance, and
taking accountability for own actions Agile Advocate
- Driven by the sense of urgency, promotes change and takes smart
risks in pursuit of goals Connect Connection Builder
- Builds trust-based relationships across boundaries and
encourages collaboration
- Adapts own style to communicate impactfully People Enabler
- Empowers others by providing autonomy and encouraging
self-expression, valuing, and amplifying each person's uniqueness
Build Continuous Learner
- Is self-aware, curious to learn and seeks feedback from others
to continuously grow, always putting improvement over comfort
Talent Builder
- Provides constructive and on-going feedback, coaches and helps
others to achieve their full potential Work Authorization
- Qualified candidates must have the proper work authorization to
work in the United States AccessibilityOur Gucci community is
committed to providing a culture of inclusivity and accessibility
in all aspects of the employee life cycle - starting with the
candidate experience. If you are interested in becoming a Gucci
Dream-maker and applying for employment and require a reasonable
accommodation to assist with any part of the application and/or
interview process, please contact us by email at
accessibility.americas@gucci.com . When contacting us, please
provide your contact information, the role you have applied to, and
the nature of your accessibility issue. Please only send inquiries
concerning requests for reasonable accommodations.Salary Range -
CaliforniaFor individuals assigned and/or hired to work in
California, GUCCI includes a reasonable estimate of the salary or
hourly rate range for this role. This considers the wide range of
factors that are considered in making compensation decisions;
including but not limited to business or organizational needs,
skill sets, experience and training, licensure, and certifications.
In addition, where a candidate falls within the disclosed range
estimate may be dependent on the applicable geographic differential
associated with the location in which the position may be filled.
-A reasonable estimate of the current base salary range is $17USD
to $19 USD. -Eligible employees may also participate in an employee
benefits program as well as an incentive program, subject to the
rules governing the program, whereby an award, if any, depends on
various factors, including, without limitation, individual and
organizational performance.Benefits include: -
- Medical
- Dental
- Vision
- Paid Time Off (PTO)
- 401KEOE M/D/F/V Job TypeRegularStart Date2023-05-31ScheduleFull
timeOrganizationGucci America Inc. Similar Jobs (2) POMELLATO:
Sales Executive - Beverly Hills locations BEVERLY HILLS time type
Full time posted on Posted 30+ Days Ago POMELLATO Sales Executive -
Beverly Hills Flagship locations BEVERLY HILLS time type Full time
posted on Posted 30+ Days Ago About Us Kering is a global Luxury
group which manages the development of a series of renowned Houses
in fashion, leather goods, jewelry and watches: Gucci, Saint
Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni,
Boucheron, Pomellato, Dodo, Qeelin, as well as Kering Eyewear. In
2021, Kering had 42,000 employees and restated revenue of ---17.6
billion. Kering is a major player in the luxury sector. By placing
creativity at the heart of its strategy, Kering empowers its people
to lead the way in terms of creative expression while crafting
tomorrow's Luxury in a sustainable and responsible way. We capture
these beliefs in our signature: "Empowering Imagination." A shared
culture and determination unite our Houses. Together, we are
building a unique, passionate and responsible Luxury group, working
to push boundaries in a positive way. Join us to shape the Luxury
of tomorrow with us.
Keywords: Kering SA, Beverly Hills , GUCCI Client Advisor - Beverly Hills Rodeo Drive, Other , Beverly Hills, California
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