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Public Area / House Attendant

Company: Highgate Hotels
Location: Beverly Hills
Posted on: September 23, 2022

Job Description:

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.Located in the heart of Beverly Hills, Mosaic Hotel is just steps from a diverse collection of world-class restaurants, museums, nightclubs, and the shops of Rodeo Drive, Wilshire Boulevard, and Century City. The Mosaic Hotel Beverly Hills, is an exclusive luxury Beverly Hills hotel and offers 49 newly-redesigned contemporary guestrooms with distinctive low-slung clean-lined chairs, luxurious linens and state-of-the-art technology. - It's sister property Maison 140's location is a private and quiet hideaway steps from Beverly Hills hottest spots. Maison 140's redesigned guest rooms are the perfect blend of form and function. Inviting, peaceful and relaxing, our Beverly Hills hotel rooms feature Parisian-inspired d--cor that provides guests with a luxurious sanctuary, including Chinoiserie screens, hand-tufted European carpets and gilded armchairs for a truly singular experience.The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).

  • Buff floors daily according to hotel standards.
  • Shampoo carpets in the public areas according to hotel standards.
  • Shampoo furniture as needed.
  • Deliver items to guest rooms as requested by associates or guests.
  • Handle all requests for assistance in a friendly, efficient and courteous manner.
  • Handle items for "Lost and Found" according to hotel standards.
  • Clean guestrooms as needed.
  • Have knowledge of and assist in all emergency procedures.
  • Maintain hotel equipment in proper working order.
  • Maintain storage of hotel equipment in proper area.
  • Complete special projects as assigned by the Housekeeping Manager.
  • Ensure overall guest satisfaction.
    • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
    • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
    • Ability to stand during entire shift.
    • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. -

Keywords: Highgate Hotels, Beverly Hills , Public Area / House Attendant, Other , Beverly Hills, California

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