Server - Wally's Beverly Hills
Company: Wally's Wine & Spirits
Location: Beverly Hills
Posted on: May 13, 2022
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Job Description:
Job Description Job Description: Provide exceptional,
knowledgeable, efficient service to guests and customers as to make
their Luke experience memorable and personal. Confidently suggest
beer, wine, cocktails and spirits for our guests to help guide
their Wallys experience from start to end. Server will have the
ability to explain dishes and to guide our guests through various
courses throughout the menu. Administer duties related to taking
food and beverage orders, serving alcoholic/non-alcoholic beverages
and food orders to guests in the restaurant, according to Wallys
expectations. Follow safe ABC alcohol guidelines and practices.
Ensure guest loyalty at all times. Must be able to work days and
weekends ESSENTIAL JOB FUNCTIONS: Reports to and follows directions
and guidance of management. Maintain and complete all tasks
assigned by management. Arrive to work on time, clean, groomed, and
dressed ready for work. Attend daily pre-shift with Manager(s) on
Duty to review what is expected of service before the shift starts.
Servers must pay attention to details and be mindful of ticket
times and coursing when placing orders into the Micros POS. Servers
must do their diligence and fire courses in an appropriate manner.
DO NOT wait to place a series of orders and fire courses all at
once. Please fire tickets one at a time. Follow and complete daily
checklists for opening and closing side work. Complete weekly side
work for that day part. Responsible for organizing and restocking,
always use FIFO practice. Responsible for folding napkins and
stocking server stations for service. Responsible to brew tea. To
maintain an excellent level of cleanliness in and around the
restaurant and all areas related for service. This includes having
respect for common areas shared with other employees of the
restaurant. Follow ABC alcohol practices. Attempt to limit problems
and liability related to customers excessive drinking by taking
steps such as persuading customers to stop drinking, or ordering
taxis or other transportation for intoxicated patrons. Maintain
complete knowledge of and strictly abide by state liquor
regulations, particularly those prohibiting service to minors,
intoxicated persons and drunk driving. Comply with all departmental
policies/service procedures. Maintain complete knowledge of all
menu items, labels, brands, beers, and non-alcoholic selections,
correct glassware and garnishes. Study and maintain knowledge of
the particular characteristics and description of every
wine/champagne by the glass and wine updates on the wine list.
Maintain complete knowledge of all respective menu items, prices,
preparation method/time, ingredients and quality standards of
taste, appearance, and texture, serving temperatures, portion size,
garnish and method of presentation. Maintain complete knowledge of
POS system. To balance cash and credit card receipts thoroughly and
responsibly. Act with integrity, honesty and knowledge to promote
the culture and values of Wallys. Contribute to create a culture
and work environment based upon respect; providing opportunities
for staff to learn, grow and develop their abilities. Operate
within the restaurant on a daily basis with efficiency, respect,
friendliness, professionalism, teamwork, knowledge, patience,
awareness, compassion, courtesy and initiative. Consistent
attention to detail and follow through of all restaurant policies.
Attend all scheduled employee meetings and bring suggestions for
improvement. Ensure that all guests feel welcome and give
responsive, friendly and courteous service at all times. Anticipate
and understand guest service needs. Read your table. Maintain good
coordination and timing while serving orders quickly. Be well
organized, maintain concentration, and think clearly when providing
service within any given period of time. Focus your attention on
details and teamwork. Work cohesively with coworkers as part of a
team. Perform job functions with minimal supervision. Suggestively
sell restaurant/catering/private events menu items, and all wines,
beers and cocktails. Serve water, clear dishes and clear tables
after guests leave. Take tableware to dish room and place
silverware, dishes, glassware, etc. in appropriate areas for
washing. Maintain complete knowledge of restaurant table/ seat
numbers, proper set- up and hours of operation. Be familiar with
all restaurant services in order to respond to guest inquiries
accurately. Respond appropriately to guest requests. Communicate
guest requests/issues to manager when needed. Fill in where needed
to ensure guest service standards and efficient operations.
Maintain a hygienic and safe environment at all times. Perform
inventory responsibilities on a daily basis. Report the breakage,
loss or theft of any restaurant property. ESSENTIAL WORK SKILLS:
Must score 90% or more on the comprehensive food and beverage exam
before eligible to become a server. A minimum of 3 years experience
in a Servers position. The ability to courteously replace and
remove plates, utensils and glasses without disturbing guests.
Ability to multitask and perform required tasks in a rapid and
organized manner. Be able to understand and communicate in English.
Be able to reach, bend, stoop and frequently lift up to 50 pounds.
Be able to work in a standing position for long periods of time (up
to 8 hours a day). Effective oral communication skills and the
ability to work as a team player. Must be impeccably groomed,
maintain good hygiene, good posture and have required uniform. Must
have the stamina to work up to 40 hours per week. Company
Description: Wally's is a company with a 50 year history in as the
Number One Wine Store in Los Angeles (Zagat Guide.) Four years ago
we launched our new concept, a restaurant/wine store in Beverly
Hills offering Farmer's Market Driven, Southern
French/Mediterranean/Californian Cuisine. Since then we have been
an amazing success, and the restaurant was awarded Wine Spectator's
coveted Grand Award (only 91 restaurants in the world possess this
distinction) in 2017 and 2018 Company Description Wally's is a
company with a 50 year history as the Number One Wine Store in Los
Angeles (Zagat Guide.) Six years ago we launched a new concept, a
restaurant/wine store in Beverly Hills offering Farmer's Market
Driven, Southern French/Mediterranean/Californian Cuisine. Since
then we have been an amazing success, and the restaurant was
awarded Wine Spectator's coveted Grand Award (only 91 restaurants
in the world possess this distinction) in 2017, 2018, 2019, 2020 We
opened our second restaurant/wine store in this concept in Santa
Monica in 2019, and recently opened our third in Resorts World Las
Vegas in Summer 2021.
Keywords: Wally's Wine & Spirits, Beverly Hills , Server - Wally's Beverly Hills, Other , Beverly Hills, California
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