Patient Service Representative
Company: A.P.R., Inc.
Location: Beverly Hills
Posted on: May 5, 2022
Job Description 2 years of Experience working as a Patient
Service Representative in an outpatient medical office setting.
(PREFERRED) Job Overview: As a member of the patient care team and
the primary point of patient contact, the Patient Service
Representative is responsible for positive patient relations,
proper telephone communication, appointment scheduling, patient
registration, as well as payment and co-payment collection. This
position also performs routine duties associated with the
collection and maintenance of current patient demographics and
insurance information. Primary Duties & Responsibilities: Greets
patients and assist with resolving patient issues or escalating
patients issues. Check-in and out patients and collect
co-payments/give receipts/reconcile payments; verifies that patient
demographic and insurance information is correct in CS-Link.
Schedule appointments, complete patient registration, collect
patient payments and to provide a high level of patient service.
Assists with the management of physician schedules and identify
opportunities for improvement; handle patient/provider
correspondence as instructed. Process and track referrals and
authorizations for various insurance types. Manages patient care
flow and assist with monitoring CS-Link message pools and standard
work. Monitors and assess their own workflow to identify
opportunities for improvement. Explains policies, procedures, or
services to patients using administrative knowledge Participates in
daily huddles and staff meetings. Actively promotes and practice
infection prevention standards and all department policies and
procedures. Company Description AlphaProTemps is specialized in
providing "best-in-class" professional staff augmentation services.
These recruiting directives include temporary labor, contract
sourcing, professional & technical niches, vendor-on-site, and
managed service programs.
Keywords: A.P.R., Inc., Beverly Hills , Patient Service Representative, Other , Beverly Hills, California
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