Patient Service Representative

Company: A.P.R., Inc.
Location: Beverly Hills
Posted on: May 5, 2022

Job Description:

Job Description 2 years of Experience working as a Patient Service Representative in an outpatient medical office setting. (PREFERRED) Job Overview: As a member of the patient care team and the primary point of patient contact, the Patient Service Representative is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Primary Duties & Responsibilities: Greets patients and assist with resolving patient issues or escalating patients issues. Check-in and out patients and collect co-payments/give receipts/reconcile payments; verifies that patient demographic and insurance information is correct in CS-Link. Schedule appointments, complete patient registration, collect patient payments and to provide a high level of patient service. Assists with the management of physician schedules and identify opportunities for improvement; handle patient/provider correspondence as instructed. Process and track referrals and authorizations for various insurance types. Manages patient care flow and assist with monitoring CS-Link message pools and standard work. Monitors and assess their own workflow to identify opportunities for improvement. Explains policies, procedures, or services to patients using administrative knowledge Participates in daily huddles and staff meetings. Actively promotes and practice infection prevention standards and all department policies and procedures. Company Description AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.

Keywords: A.P.R., Inc., Beverly Hills , Patient Service Representative, Other , Beverly Hills, California