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Exceptional, Bilingual (Spanish) Medical Assistant/Complex Procedure Coordinator

Company: Beverly Hills Advanced Pain And Spine
Location: Beverly Hills
Posted on: April 5, 2021

Job Description:

Join a leading specialty medical practice in the Beverly Hills area in a role that combines customer service, patient care, and problem solving. Our clinic's medical care is second to none, but we are also known for providing a superb patient experience.
Some of our procedures are highly complex-both surgically and in terms of pre-operative logistics. We are creating the new position of Complex Procedure Coordinator to help facilitate our complex procedures to ensure that patients are able to proceed with the treatment they need without any complications or delays. In addition to regular Medical Assistant duties, this position requires you to become an expert about a handful of surgeries, so that you can discuss them with patients, ensure that prerequisites are completed prior to surgery, and problem solve when something is out of the norm.
We are seeking a talented and motivated individual who thrives in a fast-paced environment. Please note that we only hire the best of the best. This role has been a launchpad for individuals who go on medical school, PA school, and other prestigious programs, but it is not just a nice position for your resume-our team works very hard and our patients will be counting on you!
Only native (or native-equivalent) Spanish speakers will be considered. Roughly half of the patients you interact with will be Spanish speakers. You will need to converse with Spanish-speakers on a daily basis, including translate for our physicians and discussing complex medical concepts in Spanish, so only native (or native-equivalent) Spanish speakers will succeed in this role.
We need a long-term team member who can commit to working with us for at least a year and hopefully much longer! While we welcome applicants with plans to apply to medical school or other higher education, you must not be applying for a program that starts earlier than July 2022. We also very much welcome applicants looking for a long-term career with us-there are substantial opportunities for growth for the right individuals.
Job Type: Full-time
Starting Salary: $18.00 to $23.00 per hour
Start Date: The sooner the better, but we do have some flexibility. We will consider exceptional candidates who are able to start as late as June 1st.
Job Description:

  • Perform clinical intakes in person and over the phone: discuss patients' histories and complaints while taking detailed notes; present your patients to the doctor
  • Document/scribe the doctor's consultation with each patient-including careful notation of clinical findings, recommendations, and referrals-during each patient visit
  • Follow through after each visit by entering recommendations, orders, and prescriptions into our system, and answering patients' follow-up questions
  • Keep a close eye on the multistep, individually customized process that patients must complete before proceeding with surgery (e.g., pre-operative clearance/labs/EKG, psychological clearance, specialist clearances, imaging, etc.).
  • Coordinate closely with other medical offices, law firms, and patients/family members to ensure the best patient care possible
  • Establish excellent relationships with patients and become their primary point of contact for questions about procedures, referrals, clearances, and other recommendations
  • Occasional research projects and possible opportunity to participate in research studies once established in position
  • Other responsibilities as assigned by the Medical Director, Director of Operations, and Patient Care Coordinator Key Qualities:
    • Fluency in Spanish is required (native or native-equivalent)
    • Excellent written and oral communication skills, including grammar and vocabulary
    • Strong organization and time management skills
    • Impeccable attention to detail
    • High energy, inquisitive, and logical
    • Ability to excel while working both independently and as part of a team
    • Well put-together appearance that projects the healthy lifestyle promoted by our clinic
    • Curiosity and interest in medical conditions and treatments
    • Positive attitude, "people skills," and a great work ethic
    • LGBT-friendly
    • Able to lift at least 25 pounds unassisted
    • Consistent attendance: 40 to 45 hour work week, Monday to Friday (some very occasional weekend hours with advanced notice) Education/Experience Requirements:
      • Bachelor's Degree with minimum 3.3 GPA from a top tier school (UCLA, USC, CalTech, Pomona, UC Berkeley, Stanford, or comparable). Applicants from any field of study are welcome.
      • Full-time work experience (especially experience at a specialty medical practice) is certainly valued but not required. We are an Equal Opportunity Employer and welcome applications from all suitably qualified persons.

Keywords: Beverly Hills Advanced Pain And Spine, Beverly Hills , Exceptional, Bilingual (Spanish) Medical Assistant/Complex Procedure Coordinator, Other , Beverly Hills, California

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