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Assistant In-Room Dining Manager - Waldorf Astoria Beverly Hills

Company: Hilton
Location: Beverly Hills
Posted on: June 23, 2022

Job Description:

Waldorf Astoria Beverly Hills is looking for an Assistant In-Room Dining Manager to join the Food & Beverage Team! This Forbes 5-Star property has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes 2 restaurants, lobby lounge, and in-room dining. In this role, you will assist the In-Room Dining Manager with overseeing the Room Service Department managing a team of 11. The ideal candidate will be a team player and driven leader with a passion for providing world-class service, a keen eye for detail, a talent for building teams, and excellent communication skills. At least two (2) years of hotel food and beverage leadership experience is required. Union managemetn, room service, and luxury hotel experience are a plus. Want to learn more? What will I be doing? As an Assistant In Room Dining Manager, you will be responsible for managing in room dining operations to deliver an excellent Guest experience. An Assistant In Room Dining Manager will also be required to manage, train, and develop team members and optimize sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Provide effective leadership to the In Room Dining team to ensure targets are met and exceeded both for the hotel and individual development
  • Ensure compliance of brand standards
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Aware of trends and propose ideas to build the range and quality of Food and Beverage
  • Optimize sales and contain costs, identifying any areas for action
  • Set achievable budgets and other short- and long-term functional goals
  • Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars
  • Maintain strong internal control environment and compliance to hotel/company policies and procedures What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:
      • Quality
      • Productivity
      • Dependability
      • Customer Focus
      • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
        • Health insurance
        • Career growth and development
        • Go Hilton travel discount program
        • Best-in-Class Paid Time Off (PTO)
        • Supportive parental leave
        • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
        • : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Keywords: Hilton, Beverly Hills , Assistant In-Room Dining Manager - Waldorf Astoria Beverly Hills, Hospitality & Tourism , Beverly Hills, California

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