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Spa Concierge (Part Time) - Waldorf Astoria Beverly Hills

Company: Waldorf Astoria Beverly Hills
Location: Beverly Hills
Posted on: January 8, 2022

Job Description:

A Spa Concierge is responsible ensuring a flawless Spa journey from beginning to end. You will lead guests from making their reservations, greeting as they enter the spa and fitness center, maintaining cleanliness in the locker and fitness areas and closing the experience with retail assistance.

What will I be doing?

As a Spa Concierge you would be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


-Answer phones and make Spa reservations
-Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner
-Maintain cleanliness of work area including, but not limited to, cleaning the locker rooms and fitness area in accordance with federal, state, local and company standards
-Assist in monitoring facility use to ensure guest safety
-Conduct financial transactions, as needed
-Perform general Spa duties, as needed
-Assist guests in Spa retail purchases

Keywords: Waldorf Astoria Beverly Hills, Beverly Hills , Spa Concierge (Part Time) - Waldorf Astoria Beverly Hills, Hospitality & Tourism , Beverly Hills, California

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