Beverly Hills Barista
Company: Cafe Sheera Beverly Hills
Location: Beverly Hills
Posted on: November 22, 2021
The barista is responsible for serving all products with
friendly, individualized attention towards each customer. He/she is
also responsible for educating customers about our premium sweets.
Responsibilities: Ensures that all customers are educated on our
products and services. Maintains the highest quality, consistent
product standards. Follows all Company drink recipes and
procedures. Proficiently prepares blended and cold drinks provided
by the store. Service: Greets all customers with fast, friendly,
personalized service and develops a rapport with customers by
learning their names, favorite drinks and food items. Verbally
receives and calls back customer orders in a friendly manner.
Reports all customer complaints to manager on duty. Responds
proactively to prevent customer service situations. Accurately
rings sales orders into cash register and counts back change to
customers in a courteous and friendly manner. Answers telephone in
a courteous and friendly manner including, but not limited to,
giving store greeting, directions to store location, and receiving
and filling customer orders. Answers customer questions regarding
coffee blends, preparation, and product freshness. Packages sweets
per customers' orders according to Company guidelines. Sells and
serves baked goods and miscellaneous food items to customers.
Maintains efficient, friendly service. Environment: Restocks
shelves when necessary. Routinely cleans the bar area, floor,
windows and grinders, and takes out trash, etc. Assists in the
distribution of weekly shipments. Reports potential safety hazards
to the manager on duty. Reports all employee accidents to the
manager on duty. Informs the manager on duty of any operational
inconsistencies. Requirements, Qualifications & Physical Demands:
Entry level position. May work special events, as needed. Maintains
positive Company morale and professional attitude. Must be able to
work overtime, as needed. Excellent verbal and written skills.
Well-organized and detail-oriented. Regularly required to stand,
walk, talk and hear. Frequently required to use hand to finger
motions, handle or feel objects, reach with hands and arms.
Regularly required to lift and/or move items up to 30 pounds.
Regularly required to handle food and hot beverages.
Keywords: Cafe Sheera Beverly Hills, Beverly Hills , Beverly Hills Barista, Hospitality & Tourism , Beverly Hills, California
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