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Overnight In-Room-Dining Server

Company: Maybourne Beverly Hills Hotel
Location: Beverly Hills
Posted on: November 15, 2021

Job Description:

The Overnight In-Room-Dining Server at Maybourne Beverly Hills Hotel provides food and beverage service to our in-room dining guests in a timely and professional manner while following the hotel's standards.What will I be doing?As the Overnight In-Room-Dining Server, you would be responsible for providing quality service when delivering food to guest's rooms while creating a pleasant and warm interaction in the process. You will also maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Consistently following Food & Beverage sequence of service utilizing all company standards and procedures
  • Ensure that Maybourne 5 Star level of service is maintained consistently
  • Guiding guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times
  • Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department, and County health department
  • Work cohesively as a team and effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other colleagues
  • Nurture a positive working environment by being respectful and professional at all timesWhat are we looking for?Maybourne Hotel Group has been a leader in the hospitality industry. Every Colleague of Maybourne Beverly Hills is responsible to ensure that each and every guest has a most memorable experience. This experience begins with the safety and security of our hotel and staff and is enhanced by going the extra mile in our efforts. Each colleague plays a crucial role in the maintenance of their workspace before and during their shift, and our guest's experience is always the top priority.Every Colleague must foster the ability to embrace and champion the Maybourne Beverly Hills Purpose:Providing guests with the most memorable experience

    • Go the EXTRA mile in our efforts
    • Be Respectful to our guests and colleagues
    • Deliver service in a caring fashion
    • Express your own personality - Create your legacy
    • Be your natural self - Be genuine and sincere with the guest and colleaguesPosition Specific Skills and Requirements:
      • Previous experience in In Room Dining at a luxury or upscale hotel.
      • Must possess good attitude, attention to detail, and ability to work under pressure
      • Excellent customer service skills and an in-depth knowledge of Spirits, Wine and Food are required
      • Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator
      • Must be 21 years of age and must possess Tips and Food Handlers cards
        Who you would be working for:Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley and The Maybourne Beverly Hills - four of the world's most renowned luxury hotels.Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests.A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Keywords: Maybourne Beverly Hills Hotel, Beverly Hills , Overnight In-Room-Dining Server, Hospitality & Tourism , Beverly Hills, California

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