Medical Director, Quality & Clinical Performance
Company: CEDARS-SINAI
Location: Beverly Hills
Posted on: March 12, 2023
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Job Description:
Cedars-Sinai is seeking a Medical Director for Quality and
Clinical Performance. The Medical Director for Quality and Clinical
Performance works closely under the Chief Medical Officer and with
the Director, Quality and Performance Improvement to promote the
highest quality of care and to enhance the culture of safety in the
Cedars-Sinai Medical Network. Incumbent is a key member of the
Population Health team and will serve as the representative for all
quality initiatives that relate to working in an ambulatory
environment. The incumbent will be a quality thought leader and
influencer of physicians and other Medical Network staff. Working
in a dyad relationship with the Director, Quality and Performance
Improvement, the incumbent creates strategies and oversees
processes to ensure reliable performance around preventive and
chronic care outcome measures for all accountable populations and
programs, and strategizes and works with other leaders to advance
appropriateness of care initiatives throughout the Medical Network.
This involves collaborating closely with key physician leaders,
primary and specialty providers, and operational leadership to
prioritize efforts, implement new initiatives and communicate
updates and changes relevant to the quality program. Incumbent
develops strong relationships with other stakeholders including
hospital quality leadership, quality leaders at other Cedars-Sinai
Health System sites, and health plan quality teams. Incumbent has a
strong analytic background and works with analytic and informatics
partners to track and trend performance, create feedback mechanisms
to physicians and operational teams, and optimize electronic
environments to support quality efforts. Incumbent regularly uses
data to understand problems and to identify tactics for
improvement. Incumbent evaluates, and provides feedback on health
plan proposals related to quality metrics and pay for performance
incentive programs, continuously evaluates and prioritizes our
response to these programs, and works with internal and external
teams to drive success.
Working in a dyad relationship with the Director, Quality and
Performance Improvement, and the Director, Risk Management, the
incumbent oversees the Voice of the Customer program, providing
clinical input to patient complaints and grievances, analyzing
trends, and working with operational teams to streamline service
recovery and enhance the patient experience. Incumbent facilitates
processes to support provider teams and represent patients when
managing difficult interactions. Incumbent is also a key leader in
ambulatory safety, providing guidance and support to the Quality
team in efforts to promote a Culture of Safety, including promoting
incident reporting, transparent communication and a no-blame
approach to errors. This may involve leading and participating in
root cause analysis, working closely with physicians and operations
to ensure the safety of in-office care, and working with the
Director, Clinical Operations, to establish appropriate policies
and procedures to ensure patient and staff/physician safety in
clinical environments. Incumbent works closely with the Chief
Medical Officer on processes related to Credentialing and Peer
Review. The Medical Network (MN) is home to over 1,400 physicians
who each practice in one of 15 highly rated medical groups,
including Cedars-Sinai Medical Group and Cedars-Sinai Health
Associates. Each of the groups has a professional services
agreement with the Cedars-Sinai Medical Care Foundation (CSMCF).
The Medical Network also includes medical group support functions
including physician billing services and a management services
organization (MSO). First established in 1994, the MN is rapidly
growing as additional, highly prestigious groups have joined the
organization. The MN is now broadly geographically dispersed, with
primary care and specialty medical and surgical groups in Los
Angeles County and some sites in Orange County. Total revenue of
the MN is $530 million, and related ambulatory surgical and
diagnostic centers revenue is more than $100 million. The MN serves
as the principal population health-based physician contracting
entity for the Cedars-Sinai Health System (CSHS). In this role, as
well as through specialty care related initiatives, it serves as an
important site of innovation and development with regard to
quality, clinical efficiency and performance improvement under
value-based contracts that CSHS pursues. It is also a key strategic
venue for the development of patient engagement initiatives and the
deployment of information technology in support of quality, safety
and efficiency in the ambulatory setting. The Cedars-Sinai Medical
Group and Cedars-Sinai Health Associates are among the best
performing medical groups in California. At Cedars-Sinai Medical
Center we are proud of our diverse team and inclusive work
environment. We are committed to recruiting, selecting and
retaining an engaged workforce from many backgrounds, perspectives
and experiences at all levels of the organization, including age,
gender identity, race, religion, gender, sexual orientation,
physical or mental disability, military and/or veteran status or
any other basis protected by federal and state law.
Educational Requirements:MD or DO required with completion of
residency and board-eligibility in a medical specialty (board
certification preferred).
License/Certifications:Current valid license to practice medicine
in the State of California required.Board certification or board
eligibility in one of the ABMS specialties required.
Experience:
Working Title: Medical Director, Quality & Clinical Performance
Department: MNS Quality Mgt
Business Entity: Medical Network
Job Category: Academic/Research
Job Specialty: Faculty
Position Type: Full-time
Shift Length: 8 hour shift
Shift Type: Day
Base Pay:$293,913.00 - $394,502.00
Keywords: CEDARS-SINAI, Beverly Hills , Medical Director, Quality & Clinical Performance, Healthcare , Beverly Hills, California
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