Plastic Surgery Part-Time Front Office Receptionis

Company: Allen Foulad MD Inc.
Location: Beverly Hills
Posted on: January 24, 2023

Job Description:

We are a luxury Plastic Surgery office located in Beverly Hills looking to add a friendly and upbeat part-time Front Office Receptionist / Patient Liaison to our amazing team! We are looking for someone passionate about creating exceptional experiences for our patients, with excellent communication skills, ability to use different computer programs, and enjoys working in both on their own and in a team environment.

Responsibilities:

-Greet and check-in and check-out patients in a warm and friendly manner.
-Answer phone, text messages, and check/answer emails in a prompt and timely manner.
-Prepare all daily paperwork for providers and patients based on the days schedule.
-Process patient payments in-person and over the phone.
-Confidently answer phones to support our current patients and educate our future patients on the services that we provide.
-Schedule appointments for two providers with a focus on effective and correct scheduling.
-Input, update, and upload patient information and paperwork to electronic medical record portal.
-Following up with patients following treatments.
-Ensure all consent documentation is completed.
-Be patient focused by ensuring that you are protecting our patient experience as it relates to wait time.
-Assist with setting up and cleaning exam rooms between patients.
-Open and close the reception/public areas at the start and end of the day.

Skills required:

-Extremely detail-oriented with a high level of professionalism.
-Ability to take initiative and to anticipate the needs of patients and the business.
-Ability to multi-task, prioritize, and take initiative.
-Willing to pitch in and work as a team - no task too big or too small mentality.
-High-energy, friendly and outgoing demeanor.
-Ability to think critically and adapt to a fast-paced environment.
-Exudes a passion for customer service and going the extra mile.
-Strong phone skills - pleasant phone voice, with the ability to manage multiple phone lines.
-Excellent communication and computer skills - written/verbal and typing skills.
-Must adhere to and maintain all federal requirements of a medical office including HIPAA and client confidentiality.
-Spanish speaking is a plus but not required.
-Previous front desk coordinating experience for a medspa, aesthetic or plastic surgery office preferred but not required.

Must be available to work every Wednesday, Thursday, and Friday from 8:30AM-5:00PM with an optional one Saturday per month.

Please send your resume, cover letter, salary requirements, and work availability (personal photograph optional).

We will email you back with an interview option if we feel you are a good fit for our practice. Please do not contact the office directly.

Keywords: Allen Foulad MD Inc., Beverly Hills , Plastic Surgery Part-Time Front Office Receptionis, Healthcare , Beverly Hills, California