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Patient Contact Nurse, RN

Company: CEDARS-SINAI
Location: Beverly Hills
Posted on: September 18, 2022

Job Description:

Are you ready to bring your clinical competencies to a world-class Medical Group known for the very highest clinical standards? Do you have a passion for the highest quality and patient satisfaction? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! We would be happy to hear from you.The Cedars-Sinai Medical Network is committed to helping primary care and specialist physicians provide excellent care to all their patients, who benefit from convenient access to primary and specialty care physicians and seamless coordination of care between them. As a part of Cedars-Sinai, our physicians and staff are partners in quality health care from a medical center that is consistently recognized as one of the finest hospitals in the country. For the 8th consecutive year, we have been named one of the top 20 Physician Groups in Southern California by Integrated Healthcare Associates (IHA).The Patient Contact Nurse provides indirect registered nursing care through the use of telecommunication technologies within the scope of nursing practice. Applies best practice nursing standards in the delivery of patient care through nursing triage, assessment, prioritization, consultation, and referral to the appropriate level of care to our patients.Primary Duties and Responsibilities

  • Triages patient calls which allows for immediate response to symptoms, such as chest pain, or can advise care appropriately.
  • Responds to patient messages within the appropriate timeframe determined by supervisor.
  • Assesses, screens, provides patient education, and may provide recommendations over the phone with defined protocols.
  • Supports ACET clinical care by being a direct resource for telephone calls that require assessment that is outside of the scope for the ACET teams.
  • Manages provider in-basket messages.
  • Performs direct patient care in assigned department, as needed.
  • Communicates status of patients to doctors and clinical staff.
  • Delegates work to clinical and non-clinical personnel and multitasks.
  • Coordinates the delivery of care within the practice setting.
  • Uses electronic medical records (EMR) to acquire patient history and document patient care.
  • Practices in-depth knowledge in all aspects of nursing care and/or knowledge in the management of care for patients.
    QualificationsEducational Requirements:
    • Bachelor of Science in Nursing (BSN) required
    • Master of Science in Nursing (MSN) preferredLicenses/Certifications:
      • Valid CA RN license required
      • Basic Life Support (BLS) - American Heart Association (AHA) or American Red Cross (ARC) Certification requiredExperience:
        • 3 years of Nursing experience minimum
        • 1 year Triage nursing or related experience preferred
          Working Title:Patient Contact Nurse, RN
          Department:Access - Care Experience Team
          Business Entity:Medical Network Foundation
          Job Category:,Nursing,Nursing
          Job Specialty:Nursing
          Position Type:Full-time
          Shift Length:8 hour shift
          Shift Type:Day

Keywords: CEDARS-SINAI, Beverly Hills , Patient Contact Nurse, RN, Healthcare , Beverly Hills, California

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