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Director, Policy Planning and Strategy - Information Security & Trust

Company: Live Nation Entertainment, Inc.
Location: Beverly Hills
Posted on: May 18, 2023

Job Description:

Job Summary:


Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders:, Live Nation Concerts, Front Line Management Group and Live Nation Network. is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit


Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!


A Live Nation Entertainment, our goal is to maintain the trust and confidence of our fans, artists, employees and partners. Combined with maintaining the highest level of data security, our handling of information is designed to put the individual in control, ensuring that we handle their information in a way that best serves them and maintaining the highest level of security. Corporate Trust and Security identifies and reduces data protection risk, arming the business with industry-leading subject matter expertise as it builds the future of live.

Reporting directly to the Chief Trust Officer and joining a global senior leadership team, the Director of Policy, Planning and Strategy will work across a multidisciplinary global division of subject matter experts ensuring each vertical within the division delivers on OKRs, critical transformation efforts and work cohesively to support and lead the business to success. As the lead role in the Policy, Planning and Strategy group, this role will also be externally facing, being able to readily articulate Live Nation Entertainments Trust & Security program to clients, regulators or law enforcement.


As the Head of the Policy, Planning & Strategy team within Corporate Trust and Security, your day-to-day will coalesce around budgeting, prioritization, and planning. You will build and maintain multi-year strategies across verticals across the division (e.g., Cyber Risk Management, Payments GRC, Security Assurance, Product and Tooling, Payments GRC, Privacy GRC and Abuse Prevention). You will coordinate across Corporate Trust and Security senior leadership and Live Nation Entertainment business leaders to build the Trust and Security budget plan which ties funding to priorities. You will translate these funded priorities into in-year deliverables and performance metrics.

You and your team will execute on specific projects and ensuring Trust and Security leaders are meeting their objectives. This includes tracking priorities for internal and external consumption from our organization and supporting leaders to build out their business/product. This role will also require ownership over parts of the business, including coordinating programs across the Trust and Security organization.

You will stand in for the Chief Trust Officer when needed, 1:1s with senior leadership to review work and make sure priorities are being carried out, driving culture through team building, providing input to organization decisions, and ensuring clear governance of the team. Overall, you will ensure integration and alignment of Trust and Security strategies and priorities through relationships with key executives across various global business units.


  • Be a thought partner for the Chief Trust Officer
  • Manage multiple initiatives at once and prioritize based on business needs and urgency
  • Execute consulting like projects with the support of your direct reports - scope the project, carry out the analysis and make recommendations/decisions that are clearly communicated to executives
  • Support cross functional initiatives to drive actions as a result of business insights (the expectation is that you can not only analyze data, but also effectively communicate the underlying story and help see your recommendations through to execution)
  • Collaborate with internal / external partners to develop initiatives that drive growth
  • Direct, mentor and manage other team members to help them advance their work product and grow professionally

    • Bachelor's Degree in business or engineering or similar quantitative field
    • 8+ years of work experience, preferably experience in top-tier strategy consulting or investment bank; ecommerce/entertainment industry experience also preferred
    • Minimum 5+ years previous experience in heavily regulated industries such as Finance, Military or Government agencies strongly desired
    • Excellent communicator who is capable of motivating teams, collaborating with diverse groups across a large organization
    • Be comfortable and experienced in advocating and explaining Trust & Security aspects of compliance to both internal executives and external stakeholders such as clients, law enforcement and government officials.
    • Ability to simplify difficult problems into solvable tasks that can be acted upon
    • Comfortable learning and adapting to new concepts and using new tools
    • Assertive yet professional demeanour, persistence and willing to lead the way
    • Self-motivated, energetic, and driven with the ability to learn new skills that will enable you to grow with the role
    • Desire to help create a fun and productive culture, leveraging Live Nation Entertainment's focus on sports and music, and mentor other team members
    • Extraordinary team player and ability to thrive in a fast- paced, high-growth, entrepreneurial environment where quality, innovation, speed of decision-making, and execution are critical to organizational success
    • Skilled in Excel and comfortable with large data sets and modeling
    • Strong PowerPoint skills, given the variety of audiences needed to influence

      • Business Driver: drives the business forward, delivering incremental revenue and profit
      • Project Owner: owns projects and need to coordinate across many parts of the organization to deliver, and presents outcomes to relevant Live Nation Entertainment leaders
      • Results Driver: ensures the organization is delivering results by tracking performance across the organization, identifying areas of importance/risk, and driving accountability with top leaders
      • Alignment Driver: coordinates initiatives and projects across various leaders within the team across business, product, support and tech within Corporate Trust and Security; and across lines of businesses
      • Sprinter and Marathon Runner: builds long-term, sustainable approaches to limit rework
      • Cross Functional Team Player: communicates across the entire team to lead greater individual successes.


        Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
        • HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
        • YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
        • WEALTH: 401(k) program with company match, Stock Program
        • FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
        • CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
        • OTHERS: Volunteer time off, crowdfunding network

          Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.


          We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

          Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

          We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

          We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

          The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

          Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.


          #LI-HybridLosAngeles, CA


          #LI-RemoteNewYork City



          The expected compensation for this position in California is:
          $144,000.00 USD - $180,000.00 USD
          **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee's salary history will not be used in compensation decisions.

Keywords: Live Nation Entertainment, Inc., Beverly Hills , Director, Policy Planning and Strategy - Information Security & Trust, Executive , Beverly Hills, California

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