Intake Manager

Company: Omega Law Group
Location: Beverly Hills
Posted on: August 2, 2022

Job Description:

Job Description Omega Law Group is one of the fastest growing personal injury law firm located in the heart of Beverly Hills. We are seeking an experienced Intake Manager. At Omega Law Group, we consider our employees to be our greatest assets. We give you the tools, the training, the systems, and the procedures needed to help achieve these goals. Essential Functions Fully screen intake calls Persistently monitor all potential new client inquiries (email, internet, phone, and referrals) Immediately contact every potential client and establish relationship with client Follow up with pending inquiries Speaking with potential clients via phone to gather initial case information Serving as ---on-call--- to respond to initial inquiries from prospective clients Scheduling appointments and meetings with clients to sign-up with the firm Working under the firm---s pre-lit attorney to determine viability of potential cases Keep track of potential cases and schedule follow up calls Effectively communicate with potential clients Update the firm---s file software (Filevile) in a timely manner Build strong rapport with potential clients. Treat them with genuine empathy and compassion Mentoring and training Intake Specialist Knowledge & Skills Excellent time management and organizational skills Sales skills Excellent customer service skills Excellent verbal skills Fluency in Spanish is a plus Minimum Qualifications At least 2 years of experience as an Intake Specialist Proficient in basic computer programs (ie: Email, Outlook, Microsoft Word, Excel) Must be open to work weekends and overtime Omega Law Group is an equal opportunity employer and offers competitive compensation. and benefits, as well as a diverse and inclusive environment with opportunities for growth.

Keywords: Omega Law Group, Beverly Hills , Intake Manager, Executive , Beverly Hills, California