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Director, Employee Training & Programs - LNU

Company: Live Nation
Location: Beverly Hills
Posted on: July 27, 2022

Job Description:

Job Summary:


Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders:, Live Nation Concerts, Front Line Management Group and Live Nation Network. is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit


Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!


This role works as a Player/Coach to help guide and develop Live Nation University (LNU) programs, a new function dedicated to elevating employee experiences spanning from onboarding to higher level development. They'll report to the Live Nation University President and manage an intimate team with the goal of bringing immersive development programs to employees in various stages of their career. As an expert in learning and development, this role will help guide, build, and tactically bring to life several new employee-centered programs focused on elevating our culture and upskilling our employees. We're looking for someone who has experience rolling up their sleeves to evolve conceptual ideas into impactful employee development programs and experiences and can lead a team to execute a larger vision while playing a key role themself.


+ Establish and map out meaningful employee experience journeys that combine learning, development, community and culture.

+ Under the direction of the LNU President, develop the curriculum, including an immersive onboarding program and mid-career development program that supports the LNU vision and is inline with Live Nation culture.

+ Work with various business leaders to ensure content reflects the needs of the employee base, helps to recruit leaders to speak and engage with programming as appropriate.

+ Identify qualified external consultants as needed, monitoring and managing their work (such as executive coaching, content providers, employee survey vendors, etc.).

+ Build (and facilitate when necessary) in-person employee programs, applying modern adult learning theories to design and delivery.

+ Collaborate with the People Operations & Development team to align on larger Live Nation Learning & Development and/or cultural objectives and when necessary, discuss opportunities to utilize the Learning Management System as it relates to employee learning plans.

+ Take the lead on ad-hoc special projects as they relate to the employee experience and development journey.

+ Manage the training design and uphold LNU/Live Nation branding standards and consistency across all resources.

+ Help to translate the LNU programming vision into clear learning paths and programs that are built by the LNU Instructional Designer.

+ Develop and trains the LNU Training Facilitator to successfully deliver training material in an engaging and culturally appropriate manner.

+ Craft employee experiences both in-person and virtually to strengthen the Live Nation culture and community.

+ Manage LNU program budgets and annual forecasting.

+ Assess learning programs for effectiveness and pivot when necessary.

+ For a future learning center, will manage and maintain the facility (schedules facilitators, training calendar, and work with onsite staff for overall upkeep).


+ A minimum of 7-10 years' experience building talent initiatives and talent/employee development programs

+ Bachelor's degree in a related field; Master's degree in related field preferred

+ Advanced knowledge of leadership development/management training needs and instructional design with an ability to apply modern adult learning theories to employee programs

+ Experienced as a training facilitator, having a track record of impactful and effective program delivery to various business audiences, as needed can conduct a Train the Trainer

+ Demonstrates the ability to present a clear, thorough content strategy to various audiences and articulate how this approach supports the learning objectives

+ Strong client service skills and ability to execute in a demanding, fast paced environment

+ Must be a strong team player, a strong mentor and possess strong influencing skills

+ Strong interpersonal, communication (written and verbal), and presentation skills

+ Ability to work closely with others and build positive working relationships across a highly decentralized organization

+ A great attitude with the ability to work hard and have fun!

+ Microsoft 365 (Excel, Word, PowerPoint, etc.).

+ Ability to consult with diverse stakeholders within a broad, decentralized business.

+ Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within (24) hours of entering an office.


Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

+ HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

+ YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets

+ WEALTH: 401(k) program with company match, Stock Program

+ FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support

+ CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

+ OTHERS: Volunteer time off, crowdfunding network

Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.


We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.


#LI-HybridLosAngeles, CA

About Us

Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

Keywords: Live Nation, Beverly Hills , Director, Employee Training & Programs - LNU, Executive , Beverly Hills, California

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