General Manager
Company: SBERG
Location: Beverly Hills
Posted on: June 16, 2022
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Job Description:
Job Description Welcome to sbe A global tribe of individuals,
partners and progressives, devoted to creating extraordinary
experiences for our community throughout our proprietary brands.
Visionaries at the forefront of hospitality, cuisine, design,
residences and entertainment, our lifestyle moments are forged with
highly curated and passionate service. We are committed to
authenticity, sophistication, mastery and innovation. C3 by sbe is
a cutting edge food and beverage platform disrupting the food &
beverage industry and reshaping the future of foodservice through
its portfolio of digital kitchens, virtual and full-service
culinary brands, and lifestyle food halls. Founded and led by
legendary hotelier and restaurateur Sam Nazarian --- best known as
the founder and CEO of sbe Lifestyle Hospitality --- the company is
capitalizing on the rapidly evolving customer preferences for
differentiated F&B experiences. The company boasts an
award-winning roster of culinary talent and chef partners including
Chef Dani Garcia, Chef Masaharu Morimoto, and Chef Dario Cecchini.
A hybrid digital kitchen and food hall platform, C3 is on track to
grow to rapidly by December 2021. C3---s current brands include:
Umami Burger, Sam---s Crispy Chicken, Krispy Rice, Ella Mia, Kumi,
Cicci Di Carne, with several limited and full-service concepts
created by C3---s chef partners launching in 2021. Our stage is the
world. Our time is now. We are looking for General Managers to
direct the team at various Umami Burger and EllaMia locations
opening soon across California General Manager Position Summary:
Plan and direct all restaurant operations. Maintain high standards
of food, service, health and safety, ensure the efficient and
profitable business performance of the restaurant and the optimal
utilization of staff and resources. General Manager Functions:
Creates a fun, positive and energetic environment. Seeks out and
hires great talent that shares our values. Trains and educates new
team members on brand, mission, vision, values, goals, standards,
systems and operations so they are confident in their job. Manages
all team members, including training, mentoring, developing,
counseling, disciplining and scheduling. Builds sales through high
standards of quality, service and sanitation. Seeks out
opportunities to build the business and responds accordingly.
Implements any marketing and sales-growth plans and/or promotions
both inside and outside of the restaurant. Controls costs by
constantly training and educating team members and fellow managers.
Creates an experience that every guest will seek to repeat. Ensures
team members are treated with dignity and respect. Sets clear
performance expectations through directions and goals; actively
listens to team members to determine needs and concerns and quickly
responds. Resolves team member conflicts constructively and
professionally. Acknowledges and celebrates team and individual
successes. Develops and prepares management team and hourly team
members for succession. Ensures current training materials and
programs are consistently utilized in team member training in a
timely fashion. Follows all local, state and federal labor laws and
manages for equal opportunity. Establishes excellent guest service
and satisfaction as a priority through personal example and
follow-through. Handles guest complaints with a sense of urgency,
poise and good judgment. Ensures that all food is prepared
according to recipe and served at the proper temperature and
presentation. Maintains Health Department standards at all times.
Conducts quality line checks regularly. Is accountable for all
aspects of P&L management. Proactively manages and monitors
costs (food, labor, beverage, etc.) within budget while quality and
service standards are maintained. Demonstrates a working
understanding of labor cost control through effective scheduling
and proactive management. Effectively identifies financial trends
and operational problems by utilizing the P&L and other
reports. Establishes cost improvement objectives and implements
specific action plans. Meticulously follows cash handling policies
and procedures. Essential Functions: Regularly remains in a
stationary position approximately 50% of the time. Regularly moves
about the location approximately 50% of the time. Constantly
communicates with team members. Regularly moves and positions
objects and equipment weighing up to 50 pounds. Constantly detects
and determines if product is up to all standards. Constantly works
in an environment around smoke, steam, high temperatures, humidity
and extreme cold.
Keywords: SBERG, Beverly Hills , General Manager, Executive , Beverly Hills, California
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