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Restaurant Manager

Company: Not Available
Location: Beverly Hills
Posted on: June 16, 2022

Job Description:

Job Description Il Cielo Restaurant is looking for a talented Floor Manager. We are looking for someone that is responsible for leading, educating, motivating and energizing the team. This position is also responsible for the entire operation and financial performance of the restaurant. As the Floor Manager you will--- -- Have 5 years of high-end restaurant management experience -- Demonstrate an advanced understanding of business operations and financials -- Manage shifts which include daily decision making, scheduling and planning -- Create memorable dining experiences by exceeding guest expectations Understand flavors, aromas and characteristics of food ingredients and wines -- Ensure product quality and restaurant cleanliness Perform calmly and effectively in a high-volume environment Manage on- the-fly requests with ease and poise Understand POS systems and OpenTable (or other digital/online reservation systems) -- Coach, lead and develop restaurant team Drive continuous improvement Ensure high quality guest service; is highly visible and actively participates in service; assists in taking and serving orders Maximize revenue by effective table management; plans for additional resources during high volume periods Engage in guest interaction in a sensitive and appropriate manner; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records Provide genuine hospitality and recognition, acts as host/hostess in the work area. Take ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur Is seen as actively developing his/her culinary and wine knowledge; Conducts regular food and wine tastings for employees; instills excitement and passion for international cuisines and wines in his/her team Inspect and ensure the work area is in good physical repair; reports defects and ensures timely rectification Perform pre and post-service checks; ensures subordinates are immaculately groomed and aware of daily specials and promotional offers Ensure all resources for and efficient operation are in place; takes routine inventories and re-orders operating supplies when necessary Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented Select, train, evaluate, lead, motivate, coach, and discipline employees Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Must be familiar with LA market --- Preferably Beverly Hills P&L Management experience Preferred Italian Food & Wine Experience a Plus

Keywords: Not Available, Beverly Hills , Restaurant Manager, Executive , Beverly Hills, California

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