Terrace - Assistant Food & Beverage Manager

Company: Maybourne Beverly Hills Hotel
Location: Beverly Hills
Posted on: May 14, 2022

Job Description:

Job DescriptionTerrace - Assistant Food & Beverage ManagerThe Assistant Food & Beverage Manager for Maybourne Beverly Hills Hotel provides operational support to the Restaurant GM and the Director of Operations for the various outlets. They lead and direct their team in providing exceptional guest service while optimizing financial results. What will I be doing?As Assistant Food & Beverage Manager, you would be responsible for various tasks such as recruiting and hiring qualified restaurant staff and developing them, overseeing beverage and food quality, and ensuring all guests receive exceptional service. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Driving Maybourne service culture and promoting hotel services and offerings through floor presence and checking with guests to ensure superior guest satisfaction
• Manage and oversee the entire bar and restaurant operation
• Ensuring service staff is delivering exceptional service consistently
• Respond to guest inquiries or complaints efficiently and promptly
• Organize and supervise shifts
• Manage and lead staff
• Nurture a positive working environment
• Implement innovative strategies to improve productivity and sales
• Manage overall profit and loss statementsWhat are we looking for?Maybourne Hotel Group has been a leader in the hospitality industry. Every Colleague of Maybourne Beverly Hills is responsible to ensure that each and every guest has a most memorable experience. This experience begins with the safety and security of our hotel and staff and is enhanced by going the extra mile in our service efforts. Each colleague plays a crucial role in the maintenance of their workspace before and during their shift, and our guest's experience is always the top priority. Every Colleague must foster the ability to embrace and champion the Maybourne Beverly Hills Purpose:Providing guests with the most memorable experience
• Go the EXTRA mile in our efforts
• Be Respectful to our guests and colleagues
• Deliver service in a caring fashion
• Be OUTSTANDING
• Express your own personality – Create your legacy
• Be your natural self – Be genuine and sincere with the guest and colleaguesWho you would be working for:Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley and The Maybourne Beverly Hills – four of the world's most renowned luxury hotels.Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests.A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Keywords: Maybourne Beverly Hills Hotel, Beverly Hills , Terrace - Assistant Food & Beverage Manager, Executive , Beverly Hills, California