CRM Manager
Company: Food Management Search
Location: Beverly Hills
Posted on: May 14, 2022
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Job Description:
Direct HireHy-Brid scheduleMy client is a well-known
distribution Company with 80 retail stores located across the US.
They are growing and expanding and in need of a Superstar to manage
and lead their Oracle CRM Platform to the next level. This leader
will be responsible for technology programs to transform
relationship management and customer interaction capabilities,
primarily leveraging Oracle's CRM platform. You will be the subject
matter expert for CRM system functions and capabilities. You will
lead the Oracle CRM technology platform and implement technology
solutions using best in class CRM solutions to support the
Company's CRM business strategyCandidate must have:CRM
managementOracle CRMSales Management background, then moved into
systems and analytics of CRMsOR has a Business Development
background, then moved into systems and analytics of CRMsMust know
the Power of Sales***This position is on the IT Side of things, so
candidate must have those technical skills to be successful in this
roleManage relationships with existing and new customers, sales
leads, opportunities, sales activities through CRM systems (Oracle,
Salesforce, SugarCRM, Siebel)Ensure the CRM system is acting as an
effective sales funnel.Foster and Monitor Customer Relationships
via CRM systemIdentification of opportunities in the lifecycle to
increase customer acquisition, conversion and retentionDevelopment
of a robust, actionable lead management strategy and
programIntegration of CRM with legacy systemsDevelopment and
management of a lead management program including automated
marketing that engages and pulls prospects and customers through
the lifecycleConceptualize-- develop-- and implement CRM processes
and systems that will drive new customers, sales opportunities,
increased sales and user adoptionKeep metrics and trends such as
lead conversion rates and analyticsRequirements:Bachelor's degree5+
years of professional marketing experienceMBA a plusProven work
experience as a CRM Manager / Director or similar role.3+ years'
experience working with Oracle CRMSolid background in sales,
customer experience and sales strategiesKnowledge of Salesforce,
SugarCRM, Siebel Salesforce or similar applications a
plus.Experience with data-driven software programs and business
analytics are a mustCertification a PlusHands On Knowledge of CRM
Systems. Plus working knowledge of CPQ, Marketing Systems.Knowledge
of CRM best practices and relationship with other systems (ERP,
CPQ, Marketing Campaign Systems)
Keywords: Food Management Search, Beverly Hills , CRM Manager, Executive , Beverly Hills, California
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