Complex Operations Manager - Beverly Hills, CA

Company: RBC
Location: Beverly Hills
Posted on: January 11, 2021

Job Description:

What is the opportunity?Embrace RBC Wealth Management's core values and culture of doing what's right. As a Complex Operations Manager (COM), you will monitor all complex operations activities including acceptance and distribution of clients' funds and securities. You will coach and supervise the complex operations associates to ensure they execute functions consistent with branch, firm and regulatory policies and procedures.What will you do?* Oversee the delivery and receipt of all client funds and securities.* Review and approve cost basis changes and communicate margin-related issues to Financial Advisors and Client Associates and then communicate resolution to the margin department.* Provide daily and monthly reports to the Administrative Complex Manager (ADCM) for review in a timely manner.* Partner with the ADCM to onboard and train new and existing associates.* Maintain strong and cooperative relationships between the operations associates and the offices in the complex by quickly and efficiently resolving issues as they arise and escalating problems to the ADCM and/or Associate Complex Manager (ASCM) as appropriate.* Coordinate the maintenance of all operations-related systems and equipment for IT related projects, activities, changes and issues.* Secure the complex cashiering office at all times.What do you need to succeed?Must-have* Minimum of 5 years of financial services industry experience and a working knowledge of fixed income products, equities, mutual funds, insurance, annuities, the stock market, investments and retirement plans* Series 7, 66 (or 63/65 licenses)* Attention to detail along with strong math, organizational and problem solving skills* Excellent interpersonal verbal and written communication skills* Ability to work effectively in fast-paced, deadline-driven environment, and manage multiple demands and competing prioritiesNice-to-have* Bachelor's degree* Previous supervisory or management experience* Series 8 (or 9/10) license or the ability to obtain within 12 months* Advanced computer skillsWhat's in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.* A comprehensive Total Rewards Program including great benefits, annual incentive program and recognition* Leaders who support your development* A dynamic, collaborative, and high-performing team* Opportunities to do challenging work and grow your career* Work-life integration* Positive work culture emphasizing diversity and inclusion, volunteerism and community involvementWMUSJOB SUMMARYCity: Beverly HillsAddress: 9465 Wilshire Blvd Suite 700Work Hours/Week: 40Work Environment: BranchEmployment Type: Regular - U.S.Career Level: People ManagerPay Type: SalariedPosition Level: PL09Required Travel(%): 0-25Exempt/Non-Exempt: ExemptPeople Manager: YesApplication Deadline: 01/19/2021Req ID: 301078

Keywords: RBC, Beverly Hills , Complex Operations Manager - Beverly Hills, CA, Executive , Beverly Hills, California