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Membership Manager

Company: Spring Place
Location: Beverly Hills
Posted on: January 8, 2021

Job Description:

A California based position, working out of the club premises in Beverly Hills, and responsible for the recruitment of members for Spring Place, through consistent outreach activities, networking, supporting strategies, plans and initiatives created to generate, maintain and grow the clubs carefully chosen member base, with a focus on seeking out, engaging and converting a vibrant, diverse social and co-working community sourced from the style-leading creative, arts and business sectors. Working to execute in-person meetings, on-site tours, tactical invitations to drive interest in joining. Monitoring new applications, providing reports on prospects and striving to achieve set targets for acquisition and retention member growth. Being a face of the club for members, working closely with the CEO to identify potential future members.ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Through utilizing personal and professional networks of contacts in the fashion, arts, creative, start-up and entrepreneurial business sectors, generate awareness about Spring Place, and interest in the co-working and social membership facilities it provides.
  • Conduct research into on brand organizations in the immediate catchment neighborhoods around the club in, and secondly, the wider California area - fashion companies, media companies, record labels, film companies, creative agencies, art galleries, PR agencies, creative start-ups and so on, for membership outreach activities.
  • With direction from the Membership Director, assume personal responsibility for short to medium term projects focusing on specific industries, neighborhoods, sectors, genders or age groups in order to develop prospects for new members.
  • Arrange meetings to explain the benefits of Spring Place membership - co-working desks, support services, meeting spaces, programming, networking, dining, events and more.
  • Invite target individuals and organizations into the club, organizing show-arounds and offering special invites to event programming.
  • Maintain a comprehensive knowledge of the members of the club and contribute to discussions around renewal time whether these members are an asset or should not be renewed.
  • Engage in the local creative and club scenes, events, parties, launches and social settings, developing contacts, networking and building awareness about the club.
  • On a day to day basis, monitor new membership enquiries and applications, noting the sources and proposers.
  • Assemble reports on successful membership drives and the results of meetings, events and outreach.QUALIFICATIONS:
    • Prior experience engaging communities, or liaising with valuable customers, most probably in the hospitality, high end fashion or luxury sector(s)
    • Experience and familiarity with working on high equity brands and projects - events, launches, exclusive happenings etc.
    • Experience supervising and developing staff, with excellent drive and attention to detail, polished presentation and a natural ability to build relationships.
    • Experience with dealing with celebrities and high-profile events is useful.

Keywords: Spring Place, Beverly Hills , Membership Manager, Executive , Beverly Hills, California

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