Office Coordinator (Full-Time)
Company: Home Instead
Location: Beverly Hills
Posted on: May 23, 2023
Job Description:
Home Instead -
Office Coordinator Job Description (Full-Time)
Kavis Healthcare d.b.a Home Instead Senior Care
Objective:
The Office Coordinator is expected to perform a variety of clerical
and administrative duties. The Office Coordinator is expected to
answer phones, complete administrative duties (which may include
assistance with accounts payable and accounts receivable) and
support other staff members with clerical tasks in order to provide
the highest quality service to clients.
Primary Responsibilities:
- Reflect the core values of Kavis Healthcare
- Handle office responsibilities to allow a consistent full time
networking effort, which is critical in building the business
- Greet and welcome each visitor in a friendly, warm and
professional manner
- Answer each incoming call in a friendly, professional and
knowledgeable manner and distribute incoming calls to the
appropriate staff members
- Field new client inquiries over the phone in a knowledgeable
manner and schedule care consultations
- Assist with hiring process for new CAREGiversSM, duties may
include fielding employment inquiries from prospective CAREGivers
and moving applicants through the process.
- Assist with billing processing, including client invoices and
CAREGiver payroll
- Enter and maintain accurate client and CAREGiver records in the
operating system
- Communicate client and CAREGiver concerns or problems with
owner or other staff members as appropriate
- Determine each visitor's purpose in a pleasant manner and
promptly notify the appropriate staff member of their arrival
- Assist with stuffing and mailing client invoices and CAREGiver
payroll
- Organize and distribute the daily mail according to prior
instructions
- Ensure Home Instead standards are met and upheld
- Maintain regular attendance at the office to execute job
responsibilities
- Demonstrate open and effective communication with owner,
colleagues and CAREGivers
- Be available for on-call at least once a week on the
weekend
Secondary Responsibilities:
- Assist with making reference calls on prospective CAREGivers in
a timely manner
- Process criminal background, Adult Protective Services and
Department of Motor Vehicle checks
- Participate in quarterly CAREGiver meetings
- Order and stock office supplies
- Maintain supplies for postage, fax, credit card and copy
machine
- Perform any and all other functions deemed necessary
Education/Experience Requirements:
- High school graduation or the equivalent
- One year of related business experience or an equivalent
combination of education and work experience may be considered
- Must possess a valid driver's license
Knowledge, Skills and Abilities:
- Must have an understanding of and uphold the policies and
procedures established by Kavis Healthcare (d.b.a. an independently
owned and operated Home Instead franchise)
- Must demonstrate excellent oral and written communication
skills and the ability to listen effectively
- Must have the ability to work independently, maintain
confidentiality of information and meet deadlines
- Must demonstrate effective interpersonal skills as well as
sound judgment and good decision-making skills
- Must demonstrate discretion, integrity and fair-mindedness
consistent with company standards, practices, policies and
procedures
- Must have the ability to organize and prioritize daily, monthly
and yearly work
- Must be able to establish good working relationships with
management, colleagues, franchise owners and their staff
- Must present a professional appearance and demeanor
- Must be able to operate office equipment
- Must be able to operate HISC technology
- Must be patient and congenial on the telephone
- Must have computer skills and be proficient in Word and
Excel
- Must be able to work evenings or weekends as required
- must be able to perform duties in a professional office
setting
Position Information
Title:Office Coordinator
(Full-Time)ID:1102Department:AdministrativeLocation:Beverly Hills,
CA
Please note that this is the job board for the franchise office
located at 3550 Wilshire Blvd., Suite 700, Los Angeles, CA 90010.
Each Home Instead franchise is independently owned and operated. To
find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at
323-466-2345.
Keywords: Home Instead, Beverly Hills , Office Coordinator (Full-Time), Administration, Clerical , Beverly Hills, California
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